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Videos
Help and Walkthroughs on how to use the Tukios Video Platform
Family Upload Link
Labels and Jackets
Burn DVD
Setup Page
Themes
Slides Page
- How many photos can I upload?
- Can I delete multiple photos?
- Can I move multiple photos at once?
- How do you resize a photo?
- Can I duplicate slides?
- How do I upload video clips?
- Can I crop multiple photos on one scan?
- What's the best DPI size for photos?
- How do I upload a recorded service to Tukios?
- How do I upload a PowerPoint presentation?
- How do I upload a folder of photos?
- What Photo Editing Options are there in Tukios?
- How do I edit a video clip?
- How do I preview pictures?
- How can I control the zoom on photos?
- How do I add captions?
- How do I customize the transitions and style of my video?
- How to Restore Deleted Slides?
- How do I randomize the photos?
- How do I change the video background?
- How do I create a Text Slide?
- How do I add theme clips?
Music Page
- Can I loop a song?
- Why does the Music Page say "Not Enough Music"?
- Can I edit the music in the software?
- What songs are on the sample videos?
- Can I search for a song?
- Can I have a Favorites or Recently Used List of Songs?
- How do I upload music?
- How can I use music legally?
- How do I use Tukios new AI music Generator?
Video Details Page
- Where can I find the QR Code Obituary Link?
- How can I check the Status of an Order?
- Can I see the songs I used on an old video?
- Can I download the photos from the video I made?
- How do I edit a video after it's finished?
- How do I add the video to a flash drive?
- How can I play the video for a service if I don't want to burn a DVD?
Direct Delivery
Extra Video Tools
- Can I create a Service of Remembrance Video?
- How do I create a QR Code for a video?
- How do I delete a video?
- How do I loop the video?
- Can I share the preview with the family?
- What do I get when I pay for the video generation?
- Do I need to save what I've done if I want to finish a video later?
- How can I get personal training on the Tukios Software?
- Is my First video free? How do I get started?
- Tukios Comprehensive Training
- How do I create a video? (Quick)
Placing Tukios Videos on Your Website
Account Settings
Billing
- Can I cash out my credit balance?
- What options are there in paying my bill?
- How do I get paid for tribute keepsake sales?
- How do I pay my invoice?
- Why does Tukios say my account past due?
- Can I pay an invoice through the link in my email?
- What is Monthly Auto-Pay Billing?
- How can I get a Purchase Order Number on my invoices?
Scanning
Troubleshooting
- Why is my DVD taking a long time to download?
- Why can't I see the videos I created? Why do I only see old videos?
- Why is the progress bar frozen? Why isn't my video moving?
- Why is my preview stopping and starting?
- Why can't I find my downloaded DVD file?
- Why won't my DVD play?
- Why do I see an error about cookies when I use your program through my website?
- Why is Tukios Tools getting blocked or deleted by my Antivirus Software?
- Why is the video not playing on a mobile device?
- Why are the words cutting off on my TV?
Keepsake Products
- How do I order more keepsakes after the video has been finished?
- Are there photo limits on the printed products?
- What's the turnaround time on products?
- How do I use the Video Book?
- Why is my Videobook not working?
- How can I change the retail prices of my products online?
- Do I need to re-buy an order I have regenerated?
- How do I access and send MemoryLinks from Tukios Admin?
- What keepsake items are available for purchase?
- What's the Tukios Store?