Why is my DVD taking a long time to download?

There are other ways to download the DVD and HD files if your main download is going slow.

If you're experiencing slow download speeds when trying to download your DVD file, you can use our "Alternate Download Links" that will send the files to you another way. 

Download DVD File

You can access these links beneath the "Extras" tab on the video details page. There are also options here for the HD files if the main Download HD file button is going slow. 

Screen Shot 2020-08-12 at 3.41.10 PM

Tukios Tools

You can change the download source by clicking the gear/Settings icon in the bottom right-hand corner, then changing the download source in the dropdown.

Screen Shot 2020-08-12 at 3.48.58 PM

This should alleviate some of the concerns with downloads going slow. If none of these options work for you, feel free to reach out, and we can send you the files directly. 


If you have any other questions, please feel free to email or call us

support@tukios.com  |  801.682.4391