1. Knowledge Base
  2. Keepsake Products

What's the turnaround time on products?

Each product is shipped differently and has different turnaround times on them.

When physical products are ordered from Tukios either by the funeral home or directly by a retail user, the shipping times are as follows:

  • Standard DVD - Arrives 3-7 days from date of order - Shipped via USPS.
  • Memory Drive - Arrives 5-7 days from date of order - Shipped via USPS.
  • Bookshelf Box - Arrives 10-14 days from date of order - Shipped via UPS.
  • Photo Book - Arrives 10-14 days from date of order - Shipped via UPS.
  • Video Book - Arrives 5-7 days from date of order - Shipped via USPS.

International orders do take longer and are typically shipped via FedEx or UPS.

 

If you have any other questions, please feel free to email or call us

support@tukios.com  |  801.682.4391