How do I set my online ordering hours?

Within Condolences, you can set your own online ordering hours for when your shop is open and can accept them.

  1. Once you have logged in to, go to your settings. Screenshot 2023-03-29 073536
  2. From there, scroll down to the section that says "Online Ordering Hours". Screenshot 2023-03-29 073858
  3. Click the green edit button and adjust the hours to whatever works best for your shop. It is a 24-hour format, so make sure you are inputting the times correctly. Once you are done hit "Submit" and those hours will be when you can accept orders.
    1. If there is a day that your shop is closed, please set the hours to 00:00-00:00
      Screenshot 2023-03-29 073959


If you have any other questions, please feel free to email or call us.  |  801.682.4391