It is always important to make sure you set your delivery area, so you don't receive orders outside of where you are capable of delivering to.
- Login to condolences.com and go to your settings tab
- Scroll down to ZIP Codes & Delivery Charges
- Sometimes the flowers will not be delivered to the funeral home. They may be going to a certain service location or a next of kin. We recommend putting in all the zip codes you are willing to deliver to in this section. This will then make sure you do not get any orders that are outside of those zip codes. You can add as many as you want by clicking the '+' button. Type in the zip code and the amount you would like to charge for delivering it there. Once you are done adding it, click the 'submit' button to save.
If you have any other questions, please feel free to email or call us.
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