How can I change the Guestbook Moderation for my website?

There are a couple of options when choosing the guestbook moderation settings. We now also have AI Guestbook Moderation!

Here are step by step instructions on how to change guestbook settings.

1 - Go to your settings tab.

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2 - From there find the tab that says "general".

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This is where you can change the way guestbooks are approved globally. 

Moderated: all guestbooks will need to be approved before they show on the front end of the website.

- The guestbooks that need to be approved will show up on your main dashboard.Screen Shot 2022-05-17 at 1.07.09 PM

- If you choose to use AI, with moderated settings, it will flag safe bad things in red, with a description as to why that is. 

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Standard: all guestbooks will automatically push through onto the front end. Admin can go in and remove them, if necessary.

*If you choose to use AI, it will flag anything that may be unsafe and have you review it before it is posted to the guestbook. This way, you don't have to worry about something showing up on the guestbook that may be harmful to the family. 

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- To remove a guestbook, go to the specific obituary that it is located on. Scroll down to where is says "guestbook entries". From there, you can click the pencil button next to the guestbook and edit, delete, or un-approve it. 

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Disabled: all guestbook entires will be disabled on all obituaries.

We have AI guestbook moderation to help make approving guestbook entries easier! It can also help simply moderate all on its own! Check out this video below!


If you have any other questions, please feel free to email or call us.  |  801.682.4391