--- title: How am I able to take a photo with the Heardstone App?  description: Directions on how to take a photo through the through the Hearstone App. --- [Skip to content](https://help.tukios.com/help/how-am-i-able-to-take-a-photo-with-the-heardstone-app-#main-content) English Show submenu for translations [Call or Email Here](https://help.tukios.com/help/kb-tickets/new?hsLang=en) ![tukios gradient logo-1.png\]](https://help.tukios.com/hs-fs/hubfs/tukios%20gradient%20logo-1.png?height=40&name=tukios%20gradient%20logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Call or Email Here](https://help.tukios.com/help/kb-tickets/new) - Go to tukios.com Go to tukios.com Search articles or call us at (801) 682-4391 - There are no suggestions because the search field is empty. 1. [Help Desk](https://help.tukios.com/help?hsLang=en) 2. [Websites](https://help.tukios.com/help/websites?hsLang=en) 3. [Heardstone](https://help.tukios.com/help/websites?hsLang=en#heardstone) # How am I able to take a photo with the Heardstone App?  1. Tap any of the three buttons to add assets and kickstart the AI auto-fill process. Next, we will walk through taking a photograph with your phone.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-16/d4b68fe3-c095-48a8-a7c1-8aaca6ec7f91/File.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=5d86fbc1357c9adad49a7b688acfa066bdba14239f663a371790ba8bc45d777e)  2. Tap the camera icon to bring up the camera controls and take a new photo.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-16/a52c672c-f139-48c2-8d68-a19ed2237bf3/user_cropped_screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=56f67d0ccf963e4fd145f8e12eae275ec9d9c4b9f305cbd86cba7e3ab61a9ed2)  3. Once your camera opens, tap the button to take a photo of the relevant document or physical photograph to save it as an asset for the obituary.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-16/96b39c36-de50-412d-852f-58e4baec20a1/user_cropped_screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=f87dc42ecc609a40095d8527ed6e0098b208ed0b7b854567aacf02a0bf42b7ab)  4. Once you have taken the photo, tap Retake to try again, or tap the green arrow to begin processing the image.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-16/36ec8741-3194-4def-9f22-4b744332cf3a/user_cropped_screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=2143192ddd03d30dd465c66bf92f29a5ba686f4bfd0ef9fa123e63ca9362547e)  5. Your new photograph will appear on the Heardstone Obituary Dashboard. Depending on the size of the picture, processing may take a few minutes to complete.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-16/9950ac94-fb42-482f-90d2-26ceac0c43eb/screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=81b4145f3cbb15bb0f6e31571f515a63a7579299a800abcae034f09934a9f453)  6. Once processing is complete, a green checkmark with the status "Completed" will appear. Tap the photograph file to review it.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-20/3b7f6348-f0e5-4898-97be-7dadb6831d9c/user_cropped_screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=e2fbe9ed73371185c2c9aacf5ef088335081fcb8fbedc860bac4ef88be0402fc)  7. Once processing is complete, a green checkmark with the status "Completed" will appear. Tap the photograph file to review it.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-20/b0f5dc55-53ce-43f2-adb0-4f50cd12892c/user_cropped_screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=1cecb09b39684c7060a8c271d0d3c92cf969aa173f793690aee62af5f90c1ebe)  8. Tap the AI Summary button to view a written overview of your photograph.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-20/50e8b072-b2d3-48f4-a41e-8d8abaa34cbd/user_cropped_screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=afcdef49213bedf10936b8c88d0ff5166621d518ad01e91af4225362cb958c71)  9. This screen displays key details extracted from your recording—such as the deceased's name, age, and information—allowing you to quickly verify the AI's findings.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-20/67f5e8a1-ae71-4095-b1da-586096b93392/screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=d10b9bc20e83da314b498b9f8fc87de9294f2f5b8c2e3dc494734e211cf916e7)  10. Tap the Share button to send these details to family members for verification. Alternatively, tap the X icon to return to the photograph settings.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-20/8e4b1613-adee-4900-948b-2c465eaab49c/user_cropped_screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=aeb76ef937c5987f0c04e61e945133712aedd022bf585bc6fbb94221856da688)  11. To delete a recording click the red trash symbol.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-20/a86f4c32-325b-4748-83c2-0741858d3b4b/user_cropped_screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=533b437c0f612acca5109b9375485f6516c2be63ec794da22f3ff336b6ecfea5)  12. A pop-up will appear asking if you want to permanently delete the file. Tap Delete to confirm, or tap Cancel to return to the photograph settings.![](https://colony-recorder.s3.us-west-1.amazonaws.com/files/2026-07-20/2c4104cc-bd11-4e66-a8a5-23bbdb1c0c59/user_cropped_screenshot.webp?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIA2JDELI43356LVVTC%2F20260812%2Fus-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260812T184109Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=2b2f5c441ee9f7801a9cd5a2dce009072b663c740aa1840765485c34f68db3b6)    - [Websites](https://help.tukios.com/help/websites?hsLang=en#main-content) - [Arrangement Software](https://help.tukios.com/help/websites?hsLang=en#arrangement-software) - [Obituaries](https://help.tukios.com/help/websites?hsLang=en#obituaries) - [Services](https://help.tukios.com/help/websites?hsLang=en#services) - [Users](https://help.tukios.com/help/websites?hsLang=en#users) - [Settings](https://help.tukios.com/help/websites?hsLang=en#settings) - [Integrations](https://help.tukios.com/help/websites?hsLang=en#integrations) - [Website Editor](https://help.tukios.com/help/websites?hsLang=en#website-editor) - [Heardstone](https://help.tukios.com/help/websites?hsLang=en#heardstone) - [Floral](https://help.tukios.com/help/floral?hsLang=en#main-content) - [General](https://help.tukios.com/help/floral?hsLang=en#general) - [Products](https://help.tukios.com/help/floral?hsLang=en#products) - [Payouts](https://help.tukios.com/help/floral?hsLang=en#payouts) - [Settings](https://help.tukios.com/help/floral?hsLang=en#settings) - [Videos](https://help.tukios.com/help/videos?hsLang=en#main-content) - [Family Upload Link](https://help.tukios.com/help/videos?hsLang=en#family-upload-link) - [Labels and Jackets](https://help.tukios.com/help/videos?hsLang=en#labels-and-jackets) - [Burn DVD](https://help.tukios.com/help/videos?hsLang=en#burn-dvd) - [Setup Page](https://help.tukios.com/help/videos?hsLang=en#setup-page) - [Themes](https://help.tukios.com/help/videos?hsLang=en#themes) - [Slides Page](https://help.tukios.com/help/videos?hsLang=en#slides-page) - [Music Page](https://help.tukios.com/help/videos?hsLang=en#music-page) - [Video Details Page](https://help.tukios.com/help/videos?hsLang=en#video-details-page) - [Direct Delivery](https://help.tukios.com/help/videos?hsLang=en#direct-delivery) - [Extra Video Tools](https://help.tukios.com/help/videos?hsLang=en#extra-video-tools) - [Placing Tukios Videos on Your Website](https://help.tukios.com/help/videos?hsLang=en#placing-tukios-videos-on-your-website) - [Account Settings](https://help.tukios.com/help/videos?hsLang=en#account-settings) - [Billing](https://help.tukios.com/help/videos?hsLang=en#billing) - [Scanning](https://help.tukios.com/help/videos?hsLang=en#scanning) - [Troubleshooting](https://help.tukios.com/help/videos?hsLang=en#troubleshooting) - [Keepsake Products](https://help.tukios.com/help/videos?hsLang=en#keepsake-products) - [Aftercare](https://help.tukios.com/help/aftercare?hsLang=en) - [Internal Helpdesk](https://help.tukios.com/help/internal-helpdesk?hsLang=en#main-content) - [Videos](https://help.tukios.com/help/internal-helpdesk?hsLang=en#videos) [![Chill listening crop-3](https://help.tukios.com/hs-fs/hubfs/mark-black.png?width=23&height=24&name=mark-black.png "Chill listening crop-3")](http://tukios.com) tukios.com Help Desk Copyright © 2026, Tukios Inc