How can I check the Status of an Order? | tukios

How can I check the Status of an Order?

Check Order Status from Tukios on Vimeo.

 

When an order has been placed, there is a place to check the status of their orders.

Under the "Download HD Video" and "Download DVD File" buttons there are a number of Tabs. The fourth tab in should be called "Order History". 

When you click on that tab, you will see all the orders that been be placed on the video, both Wholesale and Retail. Once an order is placed, it will show "processing". Once it has shipped, the status will show as "shipped". Our production department will also place the tracking number on the order as soon as it ships. It will also show who the order is being shipped to. 

 

Do you have questions on what our keepsake options are? Or how you can make money straight from your website? Our support and sales staff are always willing to help you out. 

 

If you have any other questions, please feel free to email or call us

support@tukios.com  |  801.682.4391

Updated: 06/07/18